Quickly and easily download the latest firmware versions for all your ASTRO headsets, MixAmps, transmitters, and more. Get updated and back to gaming. Quickly and easily download the latest firmware versions for all your ASTRO headsets, MixAmps, transmitters, and more. Get updated and back to gaming. A50 BF4 FIRMWARE. Release date 11/14/13. The Astro A50 is a good gaming headset with a very good sound for critical listening. These headphones are well-built, durable and have a premium-looking design with comfortable ear cups that you can wear for hours.
For Windows based operating systems: Download the file by clicking on the [PC DOWNLOAD] button. Run the file once it completes downloading. Follow the step-by-step instructions in the ASTRO Command Center software. The ASTRO Command Center software is specifically intended for use with: MixAmp Pro TR (late 2015 release), A50 Gen 3 with Base Stations (late 2016 release), A20 Wireless (late 2017 release). The software will not detect any other ASTRO Gaming products prior to the generations of products mentioned above.
Posted by A50 Wireless
2 years agoArchived
UPDATE: It works, my A50's sound so doooooope.
Hi everyone,
I'm posting my issues with the new A50 (PS4) just in case someone else is having similar problems. I've emailed Astro and will edit my post if they have provided a solution. Any help is appreciated.
I've just received the Gen 3 A50 for PS4 / PC in the mail on Monday October 31, 2016. Package was not damaged at all and the product was carefully handled upon opening. Charged up to 50% before I decided to update the firmware. Everything was fine until the update. According to the Astro Command Center (ACC) the firmware was successfully updated. However, since the update the headset will not turn on. Meaning there is no red/amber light on the headset. However, I am still able to toggle the Dolby Digital Option, which means that the headset is somehow still connected to the base, but will not turn on for gaming. The PS4 recognized the Base stand, as the options for audio output game me the option to select the A50 headset. I believe the option relies within the headset itself. Thank you for your assistance.
EDIT: I think I found the solution (currently at work so I'm unable to try it. However its worked for several people)
Switch the headset to ON, hold down Dolby and GAME for 30 seconds and it will force restart the headset.
**EDIT 2:**Astro's response to my email. I hope it helps.
Check the following A50 setup video to make sure you have configured your new A50 and your PS4 correctly: http://astro.gg/2dL9bPJ
If your audio and gaming systems are configured exactly as detailed in the above setup video and the issue persist, please try the following:
- Reseat the A50 Headset with the Base Station by seating the headset properly (Ear cups should not be outwardly angled) in the Base Station’s cradle while the Base Station is powered on. Your microphone should match up with the indent in the cradle and the A50’s LED should illuminate amber when charging.
- Disconnect then reconnect the power cable from the Base Station.
- Hard reset your A50 Headset by simultaneously holding down the DOLBY Button (Button between Power switch and EQ switch) and Game side of the Game/Voice Paddle on the A50’s right ear cup.
- Using the Micro USB cable from the Base Station, try connecting your A50 Headset directly with your console to charge.
12 comments
So you got a brand-spanking new Astro A50 wireless gaming headset. Now what? The A50 is a nice improvement over the Astro A30 but also can seem intimidating to set up to the uninitiated. Fortunately, getting it up and running isn’t too difficult, though it's possible to run into a couple of obstacles along the way.
Here’s a step-by-step guide on how to set up Astro’s flagship gaming headset with Xbox One so that you can talk on your PC with your friends while playing your favorite games.
The Xbox One variant can be used with other consoles and with a PC as well.
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Set Up the Controller
Make sure that both your Xbox One console and controller are updated. To update the console and controller, connect your controller to the Xbox One via a USB cable. Do this with every Xbox One controller you plan to use.
If you have the Xbox One version of the A50, you have everything you need. The key here is the Xbox One chat cable. This cable is missing from some A50s and this is what makes the Xbox One difficult to use, in general, with other universal headsets such as the PDP Afterglow Prismatic.
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Plug In the Cable
Plug the micro USB end of the USB cable into the USB (3rd gen) or PWR (2nd gen) slot behind the Base Station/MixAmp. Then, plug the other side into an open USB slot on the back of the Xbox One.
USB slots look like HDMI slots but are more uniform and rectangular. Compare the end of the cable with the ports on the Xbox to see where it goes.
The next step is to plug one side of the TOSlink Optical Cable into the OPT-IN (not the OPT-OUT) slot of the Base Station/MixAmp. Then plug the other side into the optical cable slot (marked S/PDIF) on the back of the Xbox One.
If the OPT-IN slot has a cover, take it out. Make sure to also remove any covers on the optical cable tips or they won’t snap into place.
If you want to charge your headset via the Base Station/MixAmp, plug the USB end of the other micro USB cable into the back of the device. Then, plug the micro USB end into the headset.
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Apply the Xbox One Settings
Turn everything on: the Xbox One, the Base Station/MixAmp, and your headset (press the power button once). If the headset doesn't turn on, make sure it's charged up.
Holding the power button on the headset initiates pairing, which you shouldn’t have to do since the Base Station/MixAmp and headset are pre-paired. If they're not paired, hold the power button on the Base Station/MixAmp until it flashes white, and then the power button on the headset until it flashes white. Once they stop flashing and stay white, pairing is done.
If you're using the third generation version of the A50 headset, put the Base Station into Console Mode by flipping the switch from PC to CONSOLE. Then, choose an account on the Xbox that the headset should be used with.
On either generation of the headset, do this on the Xbox One:
- Go to Settings > Display & sound > Audio output.
- Toggle HDMI audio to Off.
- Select Optical Audio and choose Bitstream Out.
- Go to Bitstream Format to change it to Dolby Digital.
- Return to the Display & sound screen and choose Volume.
- Select Party Chat and pick Headset.
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Connect the Controller Chat Cable
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This step is only relevant if you're using the Astro A50 2nd gen.
Plug in the Xbox One Chat Cable to the bottom of the Xbox Controller until it snaps into place. Then, connect the other end to the Xbox Live cable port right below the microphone earcup, and you’re all set.
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To take out the chat cable when you change controllers, do NOT pull on the cable. Instead, flip the controller on its back, get a grip on the top edge of the plastic housing of the connector, and push downward.